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ALL PETS MUST BE SPAYED OR NEUTERED

WE DO NOT BOARD UNALTERED PETS UNLESS THEY ARE NOT OLD ENOUGH

DROP OFF TIMES

8am to 10am Monday thru Sunday

PICK UP TIMES

8am to 10am or 4pm to 6pm Monday thru Sunday

PAPERWORK:

ALL PETS MUST HAVE UP TO DATE SHOT RECORDS INCLUDING FECAL EXAMS. ALL RECORDS MUST BE RECEIVED TO FOX CHASE KENNELS 14 DAYS OR MORE PRIOR TO ANY VISIT. IF YOU CANNOT PROVIDE THE CORRECT PAPERWORK WE CANNOT ACCEPT YOUR PET.

WE ARE NOT ALLOWED TO ACCEPT JUST RABIES TAGS WE DO NEED PAPERS DUE TO STATE LAWS.

ALL DOGS:

ALL DOGS SHOULD EITHER WEAR THEIR PA STATE DOG LICENSE OR WE NEED PAPERWORK.

When you update your pet’s vaccinations you should have them emailed to us at gabbi@foxchasekennels.com or drop them off 14 days prior to any stay. We will try to let you know if the records we have need updating.

FLEA AND TICK CHECK:

All pets are checked for fleas and ticks upon arrival. If your pet has them they will be treated and the owners will be charged for the treatment.

PREREQUISITES FOR BOARDING

ALL PETS MUST BE SPAYED OR NEUTERED

PREREQUISITES FOR BOARDING

Owners must provide the following:

*Current vaccination papers from the vet (we cannot accept puppy pamphlets OR hand written papers. All vaccination records must be printed out and signed by a licensed vet).

*This includes:

CANINES:

Distemper, Hepatitis, Leptospirosis, Parvo, Parainfluenza, Bordetella (Kennel cough), Rabies

FELINE:

Enteritis, Calici, Rhinotrachetis, Leukemia, Chlamydia, Rabies

 

We do provide a pickup and drop off service for a fee. Has to be with in 10 mile radius of the kennel. $10 per trip one way only. We do reserve the right to decline pickup or drop offs depending on the kennels schedule and size of the dog.

MEDICATION/SPECIAL NEEDS

MEDICATION/SPECIAL NEEDS

All medication for pets should be labeled and have the directions with them. We are happy to make sure your pet receives the medicine they need, if there are any special way to give your pet the medicine please let us know. Any pets with special needs like older pets that are blind or deaf. Or just have a hard time at getting around we will be more than happy to make every effort to make them comfortable. If necessary we have a room that some of the older or special needs pets may stay. The room is quieter and set up to make your pets feel at home.

EMERGENCY PROCEDURES

EMERGENCY PROCEDURES

If we feel any pet needs medical attention we will take them to a vet. Either the pet’s current vet or the closest vet open.

OUR DAILY SCHEDULE

OUR DAILY SCHEDULE

At 7:30 we let the dogs out to go to the bathroom, they get an hour of free time in the play areas where they get to run and play either with a buddy they made or we play with them. The dogs that need to be separated get play time and personal attention also. If your pet needs walked we can also provide that service. During that time the dogs that need to be fed in the morning, eat during this time. If weather permits the dogs can stay out in the runs for the day, unless it is uncomfortable for certain dogs. Some dogs do like their air conditioning. Between 11:00 and 12:00 pets get free run and play again and if any of their necessities need to be met they get them during this time. Between 12:00 and 4:00 its nap time for the pets, this gives them some quiet time to relax. Between 4:00 and 6:00 they get play time, feeding time, and personal attention. Then it’s time for bed, we put the dogs to bed at around 6:30 the dogs do adjust to the schedule.

PET BELONGINGS AND COMFORT:

PET BELONGINGS AND COMFORT:

Owners may bring their pets belongings with them anything to make the pets or the owners more comfortable. You may bring your own pets food since some pets have sensitive stomachs or are on special diets. Blankets and beds are provided by the kennel, but if you wish to bring your pets own bed that is permitted. Toys and treats are also provided, but pets enjoy something from home. For first time visitors we do prefer your pet in the morning so we can have most of the day to make them comfortable and feel safe, it also helps for owners to bring something from home. We recommend favorite toys, blankets, beds or something with your scent on it. Like an old pair of socks or t-shirt you might not get back. The kennel is not responsible for lost or destroyed items so please be careful what you bring.

POLICIES

EFFECTIVE MAY 1ST 2020

Due to the increase in reservations. It will now be required for stays 3 days and longer a $50 deposit per dog or cat during peak season which is from May 1st thru Sept 15th. Deposit is due at time of reservation via cash, credit/debit card (over the phone) or check (in person) in order for the space to be held.

Cancellation policy

Reservations cancelled less than 72 hours (3 days) in advance or if no call no show the deposit will NOT be refunded.

Early Pickups

72 hour notice is needed for early pickups. If 72 hour notice is not given you will be charged for the remainder of the dates you have already reserved.

Early Pickups Regarding Grooming

If 72 hour or more notice is not given we will not be able to groom your dog. We have a schedule to keep and can’t over load the employees. Keep in mind that we have boarders to take care of; along with groomers coming in specifically for appointments that are already made and our boarders that need groomed for that day.

Policies are Non Negotiable

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