ALL PETS MUST HAVE UP TO DATE RECORDS. IF YOU CANNOT PROVIDE THE CORRECT PAPERWORK WHEN CHECKING IN WE CANNOT ACCEPT YOUR PET.WE ARE NOT ALLOWED TO ACCEPT JUST RABIES TAGS WE DO NEED PAPERS DUE TO STATE LAWS.
ALL DOGS SHOULD EITHER WEAR THEIR LICENSE OR WE REQUEST PAPERS. When you update your pet’s vaccinations you should get a copy to bring with you when boarding your pet. We will try to let you know if the records we have need updating.
FLEA AND TICK CHECK:
All pets are checked for fleas and ticks upon arrival. If your pet has them they will be treated and the owners will be charged for the treatment.
PREREQUISITES FOR BOARDING
Owners must provide the following:
*Current vaccination papers from the vet (we cannot accept puppy pamphlets).
Distemper, Hepatitis, Leptospirosis, Parvo, Parainfluenza, Bordetella (Kennel cough), Rabies
Enteritis, Calici, Rhinotrachetis, Leukemia, Chlamydia, Rabies
All medication for pets should be labeled and have the directions with them. We are happy to make sure your pet receives the medicine they need, if there are any special way to give your pet the medicine please let us know. Any pets with special needs like older pets that are blind or deaf. Or just have a hard time at getting around we will be more than happy to make every effort to make them comfortable. If necessary we have a room that some of the older or special needs pets may stay. The room is quieter and set up to make your pets feel at home.
If we feel any pet needs medical attention we will take them to a vet. Either the pet’s current vet or the closest vet open.
OUR DAILY SCHEDULE
At 7:30 we let the dogs out to go to the bathroom, they get an hour of free time in the play areas where they get to run and play either with a buddy they made or we play with them. The dogs that need to be separated get play time and personal attention also. If your pet needs walked we can also provide that service. During that time the dogs that need to be fed in the morning, eat during this time. If weather permits the dogs can stay out in the runs for the day, unless it is uncomfortable for certain dogs. Some dogs do like their air conditioning. Between 11:00 and 12:00 pets get free run and play again and if any of their necessities need to be met they get them during this time. Between 12:00 and 4:00 its nap time for the pets, this gives them some quiet time to relax. Between 4:00 and 6:00 they get play time, feeding time, and personal attention. Then it’s time for bed, we put the dogs to bed at around 6:00 the dogs do adjust to the schedule. If we feel someone needs special attention during afterhours we do come in and check on them.
PET BELONGINGS AND COMFORT:
Owners may bring their pets belongings with them anything to make the pets or the owners more comfortable. You may bring your own pets food since some pets have sensitive stomachs or are on special diets. Blankets and beds are provided by the kennel, but if you wish to bring your pets own bed that is permitted. Toys and treats are also provided, but pets enjoy something from home. For first time visitors we do prefer your pet in the morning so we can have most of the day to make them comfortable and feel safe, it also helps for owners to bring something from home. We recommend favorite toys, blankets, beds or something with your scent on it. Like an old pair of socks or t-shirt you might not get back. The kennel is not responsible for lost or destroyed items so please be careful what you bring.
EFFECTIVE JUNE 1ST, 2018
Due to the increase in reservations. It will now be required for stays of 4 days and longer a $50 deposit per dog during peak season which is from June 1st thru Sept 5th including holidays such as Thanksgiving and Christmas.
Deposit is due at time of reservation via cash, credit/debit card (over the phone) or check which must be received a week after reservation is made in order for the space to be held.
Reservations cancelled less than 72 hours in advance or if no call no show the deposit will NOT be refunded.
48 hour notice is needed for early pickups. If 48 hour notice is NOT given you will be charged for the remainder of the dates you have already reserved.
GROOMING WHILE BOARDING
We need to know when placing the reservation if your pet needs groomed while boarding. If it is not scheduled at that time we can not guarantee a grooming during peak season.
Policies are Non Negotiable